A little indulgence, baked fresh to order. Pickup in Mississauga · Delivery across the GTA
Oliveira’s Bakery
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Shipping, Pickup & Delivery Policy

Last updated: October 19, 2026

We don't ship. Our treats are baked fresh to order, so we offer pickup and in-house local delivery in the GTA only. Please read this policy before you order. By placing an order, you confirm that you have read and agree to it.

1. Scheduling your order

  • At checkout you choose pickup or delivery, then a date and time slot.
  • Lead time and order cut-off: the earliest available date and the daily order cut-off are the ones shown on our website at the time you order. They change from time to time, so please check the site when ordering.
  • No walk-ins. All orders must be placed online and scheduled in advance.
  • Please check your date, time slot and method carefully before paying. Changes and cancellations follow our Refund, Cancellation & Order Issues Policy.

2. Pickup

  • Fee: free.
  • Location: pickup location details are provided at checkout and in your order confirmation.
  • Pickup hours: The pickup and delivery days, times and time slots currently available are the ones shown on our website at the time you order. They change from time to time (weekly, monthly or seasonally), so please check the site when ordering.
  • Please arrive during your selected time slot and bring your order number. Once an order has been handed over, you are responsible for transporting and storing it properly. For example, don't leave it in a hot car.
  • Missed pickups are handled under our Refund, Cancellation & Order Issues Policy.

3. Local delivery

  • Who delivers: our own team (in-house delivery).
  • Area: within a 60 km radius of Mississauga, in the GTA only. We may decline or cancel, with a full refund of the delivery fee, any delivery to an address outside this area.
  • Fee: $7.00 CAD per order.
  • Delivery hours: The pickup and delivery days, times and time slots currently available are the ones shown on our website at the time you order. They change from time to time (weekly, monthly or seasonally), so please check the site when ordering.
  • Minimum order: none.
  • You are responsible for:
    • giving us a complete and accurate delivery address, a phone number we can reach you on, and any access instructions (buzzer, unit number, gate code);
    • making sure someone is available to receive the order during the selected time slot;
    • inspecting the order on delivery and reporting any damage within 4 hours (see the Refund, Cancellation & Order Issues Policy).
  • If no one is available: we will call you once and wait 10 minutes. If that doesn't work, the order returns with us. You can pick it up the same day, or rebook delivery for another $7.00 delivery fee. No refund is given. We leave an order at the door only if you have authorized it in writing, and entirely at your risk.
  • Delays: we deliver within your selected time slot whenever possible. We are not responsible for delays caused by weather, traffic, road closures or incorrect delivery information.

4. Contact us

Oliveira's Bakery (operated by Oliveiras Bakery Inc.)
Email: contactus@oliveirasbakery.com · Phone: 1-647-863-0641
Mailing address: 4405-2920 Highway 7, Concord, Ontario L4K 0P4

5. Limitation of liability

To the maximum extent permitted by law, our responsibility for an order ends once it is picked up, or delivered to the address you gave us. Nothing in this policy excludes or limits any right or remedy you have that cannot lawfully be excluded or limited, including rights under Ontario's Consumer Protection Act, 2002.